Privacy Policy

Your personal information and assets are our highest priority. We are fully committed to safeguarding them.

At Bitrain Vexmor, we collect and store data essential to your trading activities. How we collect and store this information is outlined in the following Privacy Policy.

Our policy is shaped by the following principles:

• To ensure full transparency about our practices for collecting and storing your personal information:

Our goal is to ensure you understand how we collect and process data so you can make informed decisions. We maintain clear guidelines and processes for handling data on this website. Our policy outlines the specific methods we use, giving you clear, concrete information about its use. You are in the driver's seat.

We will promptly share information whenever we determine you should be informed. Transparency is essential to us.

Our trained staff are always available to answer any questions you may have about any aspect of our processes, including our obligations under the laws of Canada. You can contact us at: info@bitrain-vexmor.com

• No other use of personal information is permitted by us except as set out in our Privacy Policy.

We may process personal data for purposes such as ensuring the essential operation of Bitrain Vexmor services and connecting trader-members with third-party trading platforms. We may also process data to maintain and enhance our website and services; protect our rights; and comply with regulatory or other legal obligations. Finally, where necessary, we process data to deliver administrative and other business functions related to the Services we provide to you, the client.

To provide better services tailored to your preferences and needs, Bitrain Vexmor uses personal information.

• To use essential tools to protect your personal data and safeguard your rights in this context:

At any time, you can contact us to access all of your personal information. We can also update or delete it as needed. In addition, we can process requests to transfer your data to you or to a designated third party. We provide these services to help you exercise your rights to privacy and control.

• Safeguard your personal information:

Our security systems meet the highest standards, employing bank‑grade safeguards. While a 100% guarantee isn’t possible, we are committed to continuously upgrading our systems and reinforcing the protections we already have in place.

We maintain a detailed, comprehensive privacy policy and industry-leading security systems.

1. The Scope?

This policy outlines our procedures for collecting, processing, and sharing any and all data related to natural persons.

The terms of our policy apply to all individuals who are identifiable or already identified. This includes any person who can be, or has been, identified using information entrusted to us or that we are able to access and/or combine.

As defined in the Privacy Policy, data processing specifically refers to the storage, management, and organization of personal data.

We do not collect or attempt to collect any information about individuals under the age of 18. We also do not permit individuals under the age of 18 to use our platform for any purpose. If we discover a user or any information related to a person under the age of 18, we will delete that information immediately.

2. What personal information do we store?

When you register with us, we collect the personal information necessary to allow you to use our services. If required, we may also request additional personal information to verify ownership of your account. To maintain and continually improve the quality of our services, we collect and analyze data about your use of our platform’s services, as well as those of third-party partners.

3. You are under no obligation to provide the company with your personal data.

While you are not required to provide your information, choosing not to do so may limit the services we can offer. It may also restrict your ability to use our platform.

4. What personal information do we collect? When you visit our website, we may collect the following personal information:

We do not collect data that can personally identify you. We do, however, collect information such as your specific account activity, IP address, and the date and time of access. For maintenance, security, and support, we retain system crash reports, browser information, and the type of device used to access your account. We also collect the language setting for your account.

Regarding personal data collection, we collect and store only the information you consent to provide to us when you connect to a third-party trading platform through us.

The personal information you have shared with third-party platforms may include your full name, address, telephone number, and email address.

5. Why does the company need my personal data, and is it lawful for them to collect it?

The company collects, stores, and processes your personal information solely for the purposes outlined in the Policy. All such uses and processing comply with applicable laws in Canada.

The company will only handle, process, or transmit your data in accordance with the applicable laws in Canada. The legal bases for doing so are:

• You have agreed to allow the company to store and process your personal data. By submitting your data to the company, you authorize us to transfer it to the relevant third-party trading platform. You have consented to the processing of your personal data for one or more specified purposes.
• To enhance services, pursue legitimate interests, and establish or defend legal claims, among other purposes, the company may need to store and process your personal information.
• Data processing is necessary to meet legal obligations.

If you would like to learn more about the data processing activities the company is required to perform, please contact us by email.

Below is a list of the specific purposes for which we may use your personal data, along with the corresponding legal basis.

6. Disclosure of Personal Information to Third Parties

For the purposes of storing and processing IP addresses, conducting user surveys and analysis, and providing related services, the company may share anonymized personal data with third-party service providers.

At your request, we may share certain personal information you provide with third-party services. In such cases, your information will be governed by those companies’ privacy policies. This may include several digital trading platforms.

To better serve our clients and enhance our services overall, the company may share personal information with its affiliates and business partners.

Where required by law, or to protect the company's rights and assets and those of our third-party partners, we may disclose data to appropriate legal or regulatory authorities.

In the event of a significant business transaction, such as the sale of the company or seeking investment or financing, relevant data may be shared in a lawful and appropriate manner. This also applies in the event of any merger, restructuring, consolidation, or bankruptcy, in accordance with applicable law.

7. Cookies and Third-Party Providers

To support site analytics and collaborate with advertising partners, we may use cookies and similar technologies, in accordance with applicable laws and industry standards.

Cookies—small data files stored on your device when you visit a website—are used to collect information about browsing behaviour, preferences, and more. Their purpose is to personalize and enhance your experience, allowing us to remember your settings and preferences and tailor our services accordingly. These cookies are also used for website analytics and statistical reporting to support strategic planning.

In general, the site uses two types of cookies. Session cookies are stored only temporarily while you browse the site during a single session and are deleted when you close your browser. The others are persistent cookies, which remain in your browser even after your session ends and continue to be stored until they expire or are deleted. These enable the site to recognize you as a returning visitor and help streamline your use of the site.

Types of cookies:

Cookies may be used as necessary, in line with their intended purposes:

Cookies have been blocked or removed

If you want to delete or block cookies, do so through your browser settings. Follow the links below for step-by-step instructions on how to do this in the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Blocking cookies will prevent some processes and site features from working as expected.

ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary to perform the operations described elsewhere in this policy. It may be kept longer to comply with applicable laws, regulations, and company policies.

At your request and at your discretion, your personal data will be shared with third-party trading platforms for a period of 12 months. After those 12 months, and with your consent, this data will be shared for an additional 12 months.

Our operations include regularly reviewing all personal information to determine whether it is still required, or not.

9. Transfers of personal data to third countries or international organizations

When required to provide our services and for security purposes, your personal information may be transferred to other countries (outside your own) and to international organizations under comprehensive security protocols. We apply the highest security standards to safeguard your information and ensure you have access to legal remedies and rights in all circumstances.

All residents within the EEA (European Economic Area) are protected by data privacy laws and safeguards.

• All data transfers take place under the EU’s legal jurisdiction and competence, in accordance with the standard data protection protocols set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
• All data transfers between public bodies or authorities are carried out in full compliance with Article 46(2). This arrangement is legally binding and enforceable.
• The European Commission’s Standard Contractual Clauses, adopted under Article 46(2)(c) of the GDPR, set the conditions for data transfers, which are carried out in accordance with them. The Clauses are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For details on the specific security measures the company uses to protect your personal information during third-country transfers, please email your request to info@wealthwaydigital.uk

10. Personal Data Safeguards

Personal data is safeguarded using the highest-level technical and organizational measures, aligned with gold-standard practices. These measures are a robust safeguard against the destruction of data caused by unlawful or accidental events, as well as the loss or alteration of that data.

Although we apply the highest level of care and legally mandated, industry-standard procedures for data protection, it is not possible to guarantee in all circumstances that your personal data will remain entirely error-free. Accordingly, we cannot be held liable for any disclosure of personal data or for incidental, intangible, or consequential damage. This includes situations beyond our control, such as transmission errors, unauthorized third-party access, or similar causes.

In response to legally binding requests from regulators, law enforcement, or other authorities, we may be required to disclose your personal information to those bodies. Once shared to comply with such legal obligations, we cannot control how these authorities handle, store, or safeguard your information.

Information sent over the internet, including personal data, carries a risk of interception and is not completely secure. The Company cannot guarantee the security of any data transmitted online.

11. Links to third-party websites

On this site, you may encounter links to third-party applications and websites. Please note that they are not affiliated with us and are outside the company's control, and our Privacy Policy does not apply to them. These parties maintain their own policies and practices for collecting and processing personal information, and we are not responsible for their activities. Use at your own discretion.

Always review the privacy policy of any company or service when visiting their website before sharing any personal information. Confirm that their data collection, use, and processing practices align with your preferences and priorities. Any information you choose to share should be provided directly to the service provider.

12. Policy Amendments

We reserve the right to update or modify our policy at any time. We will notify you of changes through the website and other appropriate channels. The updated privacy policy will be posted on the website and will take effect immediately upon publication, unless otherwise noted.

13. Your Personal Data Rights

You retain full control and ultimate authority over how any and all personal data is used, including the right to verify its accuracy, correct errors, and choose to delete or limit the scope and nature of any processing we perform.

On this page, EEA residents will find information relevant to them:

Your personal information is protected by the rights outlined herein. By emailing the address below, you may exercise those rights immediately.

Accessing Your Rights

If you have provided us with personal data, you may access it at any time. Any of your personal data we process is available to you and therefore can be reviewed for accuracy.

You may request your personal data for verification at any time, and it will be provided to you in electronic format. If you request additional copies of the data we process, beyond the one already provided, a reasonable fee may apply

Rights granted under applicable law and our Privacy Policy may not be exercised in a way that violates the rights of others. The company reserves the right to refuse or restrict access to personal information where doing so would compromise the rights and freedoms of others.

Right to Correct Inaccuracies

Any errors in your personal information, whether due to omissions or inaccuracies, may be corrected by you or by the Company to ensure proper processing.

Erasure Rights

You have the right to request the deletion of your personal data under the following circumstances. 1) When your personal data has been processed without your consent or outside lawful boundaries. 2) When you ask for that data to be removed and the Company has no legal obligation to retain it. 3) If you no longer consent to any processing by us that, while lawful, is based on our legitimate interests or those of a third-party provider. 4) When we are required by law to delete your data.

The right to deletion is overridden and superseded by legal obligations under EU law or any member state’s laws. Likewise, it does not apply where data is required for the establishment, exercise, or defence of legal claims.

Right to Restrict Data Processing

You have the right to request a restriction on the processing of your personal information in situations where you believe it contains inaccuracies.

If you request that the use of your personal data be restricted, it will be deleted except in the following circumstances: 1) where the laws of the European Union or any Member State require retention; 2) with your consent, when necessary to exercise or defend legal claims; 3) to protect the rights of another natural person.

Data Portability Rights

You have the right to access and review any personal data you have provided, if you have consented in any form to its collection and it is processed by automated systems.

You have the right to request the transfer of any or all of your personal data to another company or organization, where technically feasible. Exercising this right does not affect your right to have your data deleted. This right cannot be exercised if doing so would infringe on the rights or freedoms of another individual.

Right to object to data processing

Regardless of the Company's right to pursue its legitimate interests, or those of a third-party service provider, you have the right to object to processing and request that it cease. This does not apply where there is a compelling legal need to continue processing, whether to defend against legal claims or to assert them. In such cases, we may continue processing your personal information.

You may request at any time that your personal data not be processed for any direct marketing activities.

Right to Refuse or Withdraw Consent

You may withdraw your consent to our processing of your personal data at any time, with immediate effect where possible. This does not apply retroactively to processing that occurred before you withdrew your consent.

If you are dissatisfied for any reason, you have the right to file a complaint with any legal, regulatory, or other supervisory authority.

If you believe your rights and freedoms have been violated in connection with the processing of your personal data, European Union Member States have designated regulatory and supervisory authorities to address such concerns. You may file a complaint with these authorities at your discretion.

Section 13 outlines circumstances in which your personal data rights may be limited under European Union law or the laws of its Member States.

Once we receive your request regarding your personal information and how it is processed, we will provide access to the information you requested, as outlined in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume and nature of requests. If an extension is required, we will notify you within one month of receiving your request.

We will provide the requested information electronically at no cost, unless doing so would contravene the law or the provisions of Section 13. We may charge a reasonable fee or decline a request if it is deemed frivolous, excessive, or repetitive.

We reserve the right to request additional proof of identity if there is any reasonable doubt about the person submitting the personal data request, for data protection and security purposes.